Fully Remote Customer Service Entry Level Position
Entry-Level Remote Client Representative
Company: AO (American Income Division)
Work Arrangement: 100% Remote (U.S. Residents Only)
Ambition Over Experience
100% Remote | Flexible Schedule | Training Provided
Are you looking for a career where your ambition matters more than your experience?
AO is seeking motivated, goal-oriented individuals to join our team as Entry-Level Remote Client Representatives. This opportunity is designed for individuals who are eager to learn, enjoy helping others, and want to build a long-term career in a supportive, growth-focused environment.
Whether you're entering the workforce, changing careers, or looking for greater flexibility, we'll provide the training, mentorship, and support needed to help you succeed.
No prior insurance experience is required.
About AO
For more than 70 years, AO has proudly served working families by providing supplemental life, accident, and health benefits to members of labor unions, credit unions, associations, and their families.
As part of the Globe Life family of companies, we are committed to helping families protect their financial future while investing in the growth and long-term success of our team members through mentorship, professional development, and performance-based advancement.
What You'll Do
As an Entry-Level Remote Client Representative, you'll work directly with clients who have requested information regarding their benefits and coverage options.
Client Responsibilities
Meet with clients through Zoom and phone appointments
Answer questions regarding available benefits and coverage options
Explain products and services clearly and professionally
Assist clients with applications, enrollment, and policy updates
Provide ongoing customer support and follow-up communication
Build long-term client relationships based on trust and service
Maintain accurate client records and documentation
Professional Development
Participate in structured virtual training and coaching
Develop communication, customer service, and leadership skills
Learn industry products, systems, and best practices
Work alongside experienced mentors and supportive teammates
Continue growing through ongoing professional development
Why Join AO?
At AO, we believe success is built through mentorship, opportunity, and continuous learning—not simply prior experience.
100% Remote Work
Work remotely from anywhere within the United States
Flexible scheduling after training
No commuting
Modern virtual work environment
Training & Mentorship
Comprehensive onboarding program
Weekly coaching and development
Leadership mentoring
Ongoing professional support
Promotion from within
Career Growth
Performance-based advancement
Leadership development opportunities
Long-term career pathways
Residual income opportunities
Recognition for outstanding performance
Weekly Pay & Benefits
Weekly performance-based compensation
Performance bonuses
Medical reimbursement program for qualifying representatives
Company-supported life insurance
Union-supported work environment
Leadership conferences and professional development events
Qualifications
We're looking for individuals who demonstrate:
Positive attitude and willingness to learn
Strong communication and interpersonal skills
Self-motivation and personal accountability
Professionalism and integrity
Strong organizational and time-management skills
Ability to work independently in a remote environment
Coachability and a growth-oriented mindset
Helpful Experience (Not Required)
Experience in any of the following is beneficial:
Customer Service
Retail
Hospitality
Sales
Healthcare
Education
Administrative Support
Client Relations
Call Center Operations
No insurance experience is required. We provide comprehensive training and mentorship for motivated individuals who are ready to build a rewarding long-term career.
Requirements
Must be at least 18 years of age
Must be legally authorized to work in the United States
Must be physically located within the United States
Computer or laptop
Reliable high-speed internet connection
Webcam and microphone capability
Quiet, professional workspace
Interview Process
Qualified candidates will complete a brief career overview before scheduling a live Zoom interview with our hiring team.
All interviews are conducted virtually through Zoom for convenience and accessibility.
Ready to Build Your Future?
If you're looking for a remote career where your effort, commitment, and willingness to learn create opportunities for long-term success, we'd love to hear from you.
Apply today and start building a career defined by flexibility, professional growth, and meaningful work.