Remote Support & Retention Specialist
Join Our Customer Service Leadership Team
Work From Home • Enjoy Flexibility • Grow Your Career
Are you a passionate professional seeking a fulfilling leadership role that offers flexibility, stability, and long-term growth? We’re looking for service-driven leaders to join our Customer Service Leadership Team in a fully remote capacity.
This opportunity is perfect for individuals who value people, collaboration, and balance. You’ll enjoy the freedom of working from home, the support of experienced mentors, and the ability to grow your career—without sacrificing your personal life.
Role Overview
Position: Customer Service Leadership
Location: 100% Remote
Schedule: Flexible
As a member of our leadership team, you’ll guide service professionals, support client relationships, and foster a positive, performance-focused team culture.
Why Join Our Team?
Work-Life Balance
Enjoy the flexibility of remote work while creating a schedule that fits your lifestyle and commitments.
Supportive & Inclusive Environment
Be part of a people-first organization that prioritizes well-being, collaboration, and professional success.
Mentorship & Leadership Growth
Receive ongoing coaching from experienced leaders invested in your development and advancement.
Union-Supported Benefits
Work within a union-supported environment that values fairness, security, and professional protection.
Perks & Incentives
Annual Incentive Trips recognizing top performance
Medical Insurance Reimbursement Program to support your well-being
Leadership & Skills Training focused on communication, management, and team development
Qualifications
Successful candidates demonstrate:
A strong commitment to exceptional customer service
Excellent communication and interpersonal skills
The ability to lead, inspire, and motivate teams
A dedication to professional growth and continuous improvement
Strong time management and work-life balance skills
How to Apply
If you’re ready to join a flexible, supportive, and growth-focused leadership team, submit your resume for consideration.
All interviews are conducted via Zoom video conferencing for your convenience and safety.
Take the Next Step
Build a rewarding leadership career where you can work from home, grow your skills, and make a meaningful impact—while maintaining balance in your life.
Apply today and lead with purpose.