Virtual Family Advisor | Work From Home | Training Provided
Virtual Family Advisor - Work From Home -
Training Provided
Company: AO – American Income Division of Globe Life
Work Arrangement: 100% Remote | U.S. Residents Only
Schedule: Flexible | Work From Home
Experience: Entry-Level Welcome | No Prior Insurance Experience Required
Compensation: Commission-Based | Weekly Pay | Performance Incentives
Help Families Protect Their Future. Build Yours From Home.
Are you looking for a career where you can help families, build meaningful relationships, enjoy remote flexibility, and create long-term professional and financial growth through your performance?
AO is seeking motivated, service-oriented professionals to join our growing virtual team as Virtual Family Benefits Advisors.
In this role, you'll meet virtually with individuals and families seeking information about available benefits, help them understand their financial protection options, and provide personalized guidance based on their needs.
This opportunity combines customer service, benefits education, relationship management, and consultative insurance sales in a fully remote environment.
No previous insurance experience is required.
We provide comprehensive training, licensing guidance, mentorship, and ongoing professional development.
✓ 100% Work From Home
✓ Flexible Scheduling
✓ Qualified Client Opportunities Provided
✓ No Lead Purchasing Required
✓ No Traditional Cold Calling
✓ Weekly Commission-Based Pay
✓ Performance Bonuses & Renewal Income Opportunities
✓ Comprehensive Training & Mentorship
✓ Performance-Based Leadership Advancement
About AO | Globe Life
AO operates within the American Income Division of Globe Life, serving working families and members of organizations throughout the United States.
Our representatives help individuals and families understand supplemental life, accident, and health insurance benefits designed to provide additional financial protection.
We serve families connected with:
Labor unions
Credit unions
Associations
Working-family organizations
Veterans and their families
Other eligible groups and members
Our culture emphasizes service, integrity, accountability, mentorship, professional development, and performance-based growth.
What You'll Do
👨👩👧👦 Help Families Understand Their Benefits
As a Virtual Family Benefits Advisor, you'll conduct scheduled Zoom and phone consultations with prospective and existing clients.
You'll:
Learn about each family's needs and financial protection priorities
Answer questions regarding available benefits
Explain life, accident, and supplemental health insurance options
Review coverage features in clear, easy-to-understand language
Provide needs-based recommendations
Help families evaluate available options
Guide clients through applications and enrollment
Assist with required documentation
Maintain accurate digital client records
Our approach emphasizes education, service, integrity, and trust—not high-pressure sales tactics.
❤️ Build Long-Term Client Relationships
Your relationship with a family doesn't necessarily end after enrollment.
You'll provide continued service by:
Maintaining professional follow-up
Answering policy and benefit questions
Assisting with applicable policy reviews
Helping with beneficiary information updates when appropriate
Responding to ongoing service needs
Maintaining accurate client documentation
Building trust through dependable communication and exceptional service
The goal is to become a trusted resource families can rely on throughout their relationship with AO.
☎️ Qualified Client Opportunities – No Traditional Cold Calling
Representatives connect with individuals and families who have requested information regarding available benefits.
This allows you to focus on:
Scheduled virtual consultations
Benefits education
Needs-based conversations
Enrollment assistance
Relationship building
Follow-up
Ongoing client service
No lead purchasing is required.
Rather than spending your time searching for prospects, you can focus on serving clients and developing your professional skills.
🏡 100% Remote Work
Build your career from home while staying connected to clients, mentors, teammates, and leadership.
The virtual environment offers:
No daily commute
Virtual client appointments
Online training and coaching
Remote team collaboration
Modern digital business systems
Flexible scheduling opportunities
Remote flexibility also requires professionalism, accountability, organization, and consistent follow-through.
💰 Weekly Pay & Performance-Based Compensation
This is a commission-based independent contractor opportunity rather than an hourly or salaried position.
Compensation opportunities may include:
Weekly commission payments
Performance-based bonuses
Renewal and residual income opportunities
Leadership incentives
Recognition programs
Additional performance rewards
There is no predetermined cap on commission-based production; however, compensation is directly tied to individual activity, production, consistency, and results.
Individual earnings vary. No specific income level is guaranteed.
♾️ Renewal & Residual Income Opportunities
Building strong client relationships can create opportunities for long-term renewal income on eligible business.
As your client base develops, qualifying representatives may have opportunities to earn income associated with eligible policy renewals in addition to new production.
This rewards representatives who focus not only on enrollment but also on long-term client relationships and service.
📚 Comprehensive Training & One-on-One Mentorship
No Insurance Experience? That's Okay.
Previous insurance experience is not required.
Training and development may include:
Structured virtual onboarding
Insurance product and benefits education
Client needs assessment
Customer-service training
Consultative sales development
Virtual presentation skills
Application and enrollment procedures
Business systems and technology
Weekly coaching
One-on-one mentorship
Leadership development
Ongoing professional education
We're looking for individuals with the communication skills, professionalism, work ethic, integrity, and coachability to build a successful career.
🎓 Licensing Guidance & Support
Because this opportunity involves insurance products, representatives must obtain the appropriate state Life & Health Insurance License before performing activities requiring licensure.
Not currently licensed? You can still apply.
Candidates moving forward receive guidance and support through the licensing process.
📈 Career Growth & Leadership Development
At AO, professional growth is based on performance, consistency, initiative, and demonstrated leadership ability—not simply tenure.
Representatives interested in developing beyond an individual client-facing role may pursue opportunities in:
Training and mentorship
Team development
Coaching
Client relationship management
Leadership
Management
Business development
Advanced organizational leadership
Potential development may progress from:
Family Benefits Advisor → Mentor/Trainer → Team Leader → Management → Advanced Leadership
Leadership opportunities are earned through performance and development and are not guaranteed.
❤️ Benefits & Professional Support
Qualifying representatives may have access to:
Company-supported life insurance
Accidental Death Benefit coverage
Medical reimbursement program
Renewal and residual income opportunities
Leadership development resources
Professional training and mentorship
Union-supported professional representation, where applicable
Modern virtual technology and business resources
Eligibility requirements and qualification periods may apply.
✈️ Recognition & Incentive Opportunities
Strong performance may also qualify representatives for:
Company-sponsored incentive travel
Leadership conferences
Professional development events
Performance contests
Recognition programs
Team experiences
Awards
Additional advancement opportunities
Who We're Looking For
Successful candidates typically demonstrate:
Genuine interest in helping individuals and families
Excellent verbal and written communication
Strong relationship-building skills
Active listening and problem-solving abilities
Professionalism and integrity
Positive, service-focused attitude
Self-motivation and personal accountability
Goal-oriented mindset
Strong organization and time management
Dependable follow-through
Comfort working independently from home
Ability to collaborate within a virtual team
Basic computer proficiency
Coachability and willingness to learn
Commitment to continuous personal and professional development
Experience That Transfers Well
Previous insurance experience is not required.
Experience in these areas may transfer particularly well:
Customer Service • Healthcare • Education • Hospitality • Retail • Financial Services • Banking • Sales • Client Relations • Administrative Support • Account Management • Call Centers • Recruiting • Military Service • Leadership
Recent graduates and motivated career changers are also encouraged to apply.
We value potential, professionalism, communication, work ethic, and coachability as much as previous industry experience.
Minimum Requirements
Applicants must:
Be at least 18 years of age
Be legally authorized to work in the United States
Be physically located within the United States
Have access to a reliable computer or laptop with webcam and microphone
Maintain reliable high-speed internet
Maintain a quiet, professional home workspace
Be comfortable communicating with clients through Zoom and phone
Be willing to complete required training and professional development
Be willing and able to obtain the appropriate state Life & Health Insurance License
Virtual Interview Process
Qualified applicants will first complete a brief career overview covering:
Position responsibilities
Client opportunities
Commission-based compensation
Licensing requirements
Training and mentorship
Benefits and incentives
Career and leadership development
Candidates interested in continuing will then have the opportunity to schedule a live Zoom interview with our hiring team.
All interviews are conducted virtually for convenience and accessibility.
Ready to Build Your Future While Helping Families Protect Theirs?
If you're looking for a 100% remote career where you can help working families, build lasting relationships, develop professionally, and create long-term earning and advancement opportunities through your performance, we'd like to hear from you.