ONLINE CSR Benefits Assistant – Entry Level
Join AO – Protect Families. Build Your Future. Work From Home.
Location: 100% Remote (U.S. & Canada)
Step into a legacy built on purpose, service, and impact.
Since 1951, AO has been dedicated to protecting working-class families by providing life, accident, and supplemental health benefits to members of labor unions, credit unions, and associations. For more than seven decades, our mission has remained constant: to serve the people who keep our communities strong and protect the families who depend on them.
Today, AO continues to grow rapidly while staying true to the values that built our foundation. We are expanding our fully remote team and seeking compassionate, motivated professionals who excel at building relationships, delivering personalized support, and making a meaningful difference in the lives of others.
Your Role
As a Remote Client Representative, you’ll meet with clients through virtual Zoom consultations, guiding them through their benefit options and answering questions with clarity and care. From the comfort of your home, you’ll help families understand and protect what matters most—no cold calling, no in-person meetings, and no high-pressure sales tactics.
This role is ideal for individuals who enjoy meaningful conversations, value service over sales, and want a career aligned with a strong mission and long-term stability.
About AO
Parent Company: Globe Life
Growth: Over 20% expansion last year, even during challenging economic conditions
Work Location: Fully Remote (U.S. & Canada)
Mission: To protect every child and serve all working people
AO blends the strength and security of a long-established organization with the flexibility and innovation of modern remote work.
Preferred Qualifications
We’re looking for individuals who demonstrate:
Excellent communication and active listening skills
Basic computer literacy and comfort in a virtual environment
A strong work ethic and self-motivated mindset
An outgoing, professional, and friendly personality
Effective time management and organizational skills
Prior leadership or management experience (a plus, not required)
No prior insurance experience is required. We value coachability, compassion, and consistency, and provide full training and ongoing support.
What We Offer
(Requirements • Responsibilities • Rewards)
100% Remote Work
Work from anywhere in the U.S. or Canada with a flexible schedule designed to support true work-life balance.
Weekly Pay + Performance Rewards
Earn reliable weekly income with structured bonuses and performance-based incentives.
Health Insurance Reimbursement
Available after 3 months to support your health and well-being.
Comprehensive Life Insurance Coverage
Protection for you—and peace of mind for your family.
Renewals & Residual Income
Build long-term financial stability through ongoing renewals and residual income.
Retirement Plan
Plan confidently for the future with retirement options and clear advancement pathways.
Ongoing Training & Mentorship
Receive continuous training, leadership development, and one-on-one mentorship from experienced leaders invested in your success.
Interview Process
To support convenience and community wellness, all interviews are conducted via Zoom video conferencing.
Be Part of Our Legacy
Join AO and help carry forward a mission that has protected working families for generations—while building a flexible, purpose-driven remote career you can be proud of.
If you’re ready to make an impact, grow professionally, and work from home with a company that truly stands for something, apply today.
Submit your resume and contact information to begin your remote journey with AO.