Remote Client Representative | Customer Service & Benefits | Work From Home
Remote Client Representative | Customer Service & Benefits | Work From Home
Company: AO | Globe Life
Location: 100% Remote – United States
Schedule: Full-Time | Flexible Schedule
Compensation: Commission-Based | Weekly Pay | Performance Bonuses
Experience: Entry-Level Welcome | Training & Mentorship Provided
Work From Home. Help Families. Build a Career With Long-Term Potential.
Looking for a 100% remote career where you can help people, enjoy greater flexibility, and build professional and financial growth based on your performance?
Since 1951, our organization has served working families by providing life, accident, and supplemental health insurance benefits to members of labor unions, credit unions, associations, veterans, and their families.
We're expanding our virtual team and seeking motivated, service-focused professionals to join us as Remote Client Representatives.
You'll meet with individuals and families through scheduled Zoom and phone appointments, answer questions, explain available benefits, assist with enrollment, and provide ongoing client support—all from home.
This opportunity combines customer service, benefits education, relationship building, and consultative insurance sales.
No previous insurance experience is required. We provide the training, mentorship, and licensing guidance—you bring the motivation to succeed.
✓ 100% Work From Home
✓ Flexible Schedule
✓ Qualified Client Opportunities Provided
✓ No Traditional Cold Calling
✓ No Lead Purchasing Required
✓ Weekly Commission Pay + Performance Bonuses
✓ Renewal & Residual Income Opportunities
✓ Comprehensive Training & Mentorship
✓ Performance-Based Career Advancement
What You'll Do
🤝 Deliver Exceptional Client Service
As a Remote Client Representative, you'll help individuals and families better understand the benefits and coverage options available to them.
Your responsibilities may include:
Meet with clients through scheduled Zoom and phone appointments
Connect with individuals who have requested benefit information
Ask questions to understand each client's needs and priorities
Explain available life, accident, and supplemental health insurance options
Answer questions clearly and professionally
Provide needs-based coverage recommendations
Assist clients through applications and enrollment
Conduct applicable benefit and policy reviews
Assist with beneficiary updates and service requests
Maintain accurate digital client records
Provide professional follow-up and ongoing support
Build long-term client relationships through trust and exceptional service
Our approach emphasizes education, service, and relationships—not high-pressure sales tactics.
Qualified Client Opportunities Provided
📞 Spend Your Time Helping People—Not Searching for Leads
Representatives work with qualified client opportunities, including individuals who have expressed interest in receiving information about available benefits.
Instead of traditional prospecting, you'll focus on:
Scheduled client conversations
Benefits education
Needs-based consultations
Enrollment assistance
Relationship building
Follow-up
Ongoing client service
No lead purchasing is required.
100% Remote Work
🏡 Build Your Career From Home
Work remotely while remaining connected to clients, mentors, and teammates through our virtual environment.
You'll enjoy:
No daily commute
Flexible scheduling
Virtual client appointments
Remote coaching and mentorship
Digital business systems and technology
Collaborative online team environment
Remote flexibility also requires accountability. Successful representatives are organized, dependable, self-motivated, and comfortable managing their responsibilities independently.
Weekly Pay + Performance-Based Income
💰 Build Income Through Your Performance
This is a commission-based independent contractor opportunity—not an hourly or salaried customer service position.
Compensation opportunities may include:
Weekly commission payments
Performance-based bonuses
Renewal and residual income opportunities
Leadership incentives for qualifying representatives
Performance recognition and additional incentives
There is no predetermined hourly wage or salary.
Individual earnings vary based on activity, production, consistency, and results. No specific income level is guaranteed.
No Insurance Experience? Training Is Provided.
📚 Comprehensive Training & Mentorship
You don't need an insurance background to be considered.
We provide:
Structured virtual onboarding
Insurance product and benefits education
Client-service development
Consultative sales training
Enrollment procedures
Virtual presentation training
Business systems education
Weekly coaching and workshops
One-on-one mentorship
Leadership development
Ongoing professional training
Candidates who aren't currently licensed will also receive guidance through the applicable state Life & Health Insurance licensing process.
Benefits & Long-Term Opportunities
Qualifying representatives may have access to:
❤️ Representative Programs
Health insurance reimbursement program
Company-supported life insurance
Renewal and residual income opportunities
Long-term financial planning resources
📈 Professional Development
Leadership development programs
Advanced mentorship
Training opportunities
Professional conferences and events
Performance-based career advancement
✈️ Recognition & Incentives
Qualifying performers may earn:
Company-sponsored incentive travel
Leadership events and conferences
Performance awards
Recognition programs
Additional incentive opportunities
Eligibility, performance requirements, and qualification periods may apply.
Career Growth
🚀 Your Performance Can Open the Door to Leadership
For individuals interested in developing beyond an entry-level position, potential growth opportunities may include:
Client Representative → Benefits Specialist → Trainer/Mentor → Team Leader → Management → Advanced Leadership
Advancement is based on:
Performance and results
Consistency
Initiative
Professional development
Accountability
Demonstrated leadership ability
Advancement opportunities are earned and are not guaranteed based solely on tenure.
Who We're Looking For
We're interested in motivated individuals who demonstrate:
Excellent verbal and written communication
Strong customer-service mindset
Active listening and relationship-building skills
Positive, professional attitude
Self-motivation and personal accountability
Strong work ethic
Organization and time-management skills
Dependable follow-through
Problem-solving ability
Comfort working independently from home
Basic computer proficiency
Comfort using Zoom and virtual technology
Coachability and openness to feedback
Desire for continuous professional growth
Experience That Transfers Well
Experience in the following areas can be helpful:
Customer Service • Administration • Hospitality • Retail • Healthcare • Education • Banking • Financial Services • Call Centers • Client Relations • Recruiting • Military Service • Management • Sales
Leadership or management experience is also welcomed for candidates interested in future advancement.
Previous insurance experience is not required.
Minimum Requirements
Applicants must:
Be at least 18 years of age
Be physically located within the United States
Be legally authorized to work in the United States
Have access to a computer or laptop with webcam and microphone
Maintain reliable high-speed internet
Maintain a quiet, professional workspace
Be comfortable communicating with clients virtually
Be willing to complete required training
Hold or be willing and able to obtain the applicable state Life & Health Insurance License
Licensing guidance and support are provided.
Virtual Interview Process
Qualified applicants will first complete a brief career overview covering:
Position responsibilities
Customer service and client process
Commission-based compensation
Licensing requirements
Training and mentorship
Benefits and incentives
Career advancement opportunities
Candidates interested in continuing will then have the opportunity to schedule a live Zoom interview with our hiring team.
All interviews are conducted virtually for convenience and accessibility.
Ready for a Career With More Flexibility & Growth?
If you're looking for a 100% work-from-home opportunity where you can help families, build lasting client relationships, develop professionally, and create long-term income and advancement opportunities through your performance, we'd like to hear from you.