Entry-Level Remote Customer Associate | Work From Home | No Experience Needed
Entry-Level Remote Customer Associate / Work From Home / No Experience Needed
Company: AO | Globe Life
Location: 100% Remote – United States
Schedule: Full-Time | Flexible Schedule
Experience: Entry-Level | Training & Mentorship Provided
Compensation: Commission-Based | Weekly Pay | Performance Bonuses
Make a Difference While Working From Home
Are you friendly, motivated, and ready to start a career where you can help people, develop professionally, and work from home?
AO | Globe Life is seeking enthusiastic, service-focused individuals to join our growing remote team as Entry-Level Customer Associates.
In this role, you'll connect virtually with individuals and families, answer questions, explain available life, accident, and supplemental health benefits, assist with enrollment, and provide ongoing client support.
Our mission is simple:
Protect Every Child. Serve All Working People.
No previous insurance experience is required. We provide comprehensive training, licensing guidance, mentorship, and ongoing professional development.
✔ 100% Remote / Work From Home
✔ Entry-Level – No Experience Required
✔ Qualified Leads Provided – No Cold Calling
✔ Weekly Commission Pay + Performance Bonuses
✔ Flexible Schedule
✔ Training & Mentorship Provided
✔ Career & Leadership Growth Opportunities
What You'll Do
As an Entry-Level Remote Customer Associate, you'll help create a positive client experience from the initial consultation through enrollment and ongoing support.
- Meet with clients through scheduled Zoom and phone appointments
- Connect with individuals who have requested information about available benefits
- Listen to client needs and answer questions professionally
- Explain life, accident, and supplemental health benefit options
- Help clients understand coverage options and available programs
- Guide clients through applications and enrollment
- Provide follow-up assistance and ongoing client support
- Build long-term relationships through professionalism and exceptional service
- Maintain accurate digital records and documentation
- Participate in weekly training, coaching, and professional development
What We Offer
🏠 100% Remote Work
Enjoy the freedom and convenience of working from home.
- No daily commute
- Virtual client appointments
- Flexible scheduling
- Remote training and mentorship
- Collaborative virtual team environment
📞 Qualified Leads Provided
Focus on helping people instead of searching for prospects.
You'll connect with individuals and families who have requested information about available benefits.
No traditional cold calling or purchasing leads required.
💰 Weekly Pay + Performance Bonuses
Compensation opportunities include:
- Weekly commission payments
- Performance-based bonuses
- Renewal and residual income opportunities
- Additional performance incentives
- Leadership compensation opportunities for qualifying representatives
This is a commission-based opportunity, not an hourly or salaried position. Individual earnings vary based on production and performance.
Training & Mentorship — No Experience Needed
You don't need previous insurance experience to be considered.
We provide:
- Structured virtual onboarding
- Insurance licensing guidance
- Benefits and product education
- Customer-service and enrollment training
- Weekly training led by experienced industry professionals
- One-on-one mentorship and coaching
- Ongoing professional development
- Leadership training and advancement opportunities
Benefits & Professional Support
Qualifying representatives may have access to:
- Company-supported life insurance
- Health insurance reimbursement program
- Renewal and residual income opportunities
- Leadership development programs
- Performance recognition and incentives
- Industry-leading technology and virtual resources
- Professional conferences and development events
- Incentive travel opportunities
Who We're Looking For
You may be a great fit if you have:
- Strong communication and active-listening skills
- Friendly, professional, and people-focused personality
- Positive attitude and willingness to learn
- Strong problem-solving abilities
- Ability to learn quickly and adapt to new situations
- Dependability and a strong work ethic
- Self-motivation and drive to succeed
- Good organization and time-management skills
- Ability to work independently while contributing to a team
- Comfort using computers and virtual communication technology
Experience in customer service, retail, hospitality, healthcare, education, administration, call centers, banking, client relations, or sales is helpful—but not required.
Minimum Requirements
Applicants must:
- Be at least 18 years old
- Be physically located within the United States
- Be legally authorized to work in the United States
- Have a computer or laptop with webcam and microphone
- Maintain reliable high-speed internet
- Have a quiet, professional workspace
- Be comfortable communicating with clients through Zoom and phone
- Be willing and able to obtain the required state Life & Health Insurance License
Licensing guidance is provided.
Career Growth
We're committed to developing motivated individuals from within.
Potential advancement opportunities include:
Customer Associate → Benefits Specialist → Senior Representative → Trainer/Mentor → Team Leader → Management
Growth is based on performance, consistency, initiative, and leadership development.
Virtual Interview Process
Qualified applicants will complete a brief career overview covering the role, compensation structure, licensing requirements, training, and advancement opportunities.
Candidates interested in continuing will then have the opportunity to participate in a live Zoom interview with our hiring team.
Take the First Step
If you're looking for an entry-level work-from-home career where you can help families, receive comprehensive training, enjoy flexibility, and build long-term professional and financial growth, we'd love to hear from you.
Apply today to be considered for our Entry-Level Remote Customer Associate opportunity.