ONLINE Customer Support Benefits Specialist

Build Long-Term Client Relationships

📍 Location: United States – 100% Remote

Since 1951, our company has proudly served working-class families by providing life, accident, and supplemental health benefits to members of labor unions, credit unions, associations, and their families.

We are currently seeking motivated individuals to develop long-term relationships with clients while meeting families where they are most comfortable — from their homes through Zoom virtual appointments.

No prior experience? No problem. We provide full training, mentorship, and ongoing support to help individuals succeed in a professional remote environment.

Requirements / Responsibilities / Rewards

What You’ll Do

Build Long-Term Client Relationships

• Develop strong relationships with clients and families
• Provide ongoing customer service and support
• Maintain communication through virtual appointments and follow-up

Meet with Clients Virtually

• Conduct Zoom appointments from home
• Review benefits and available coverage options
• Help clients better understand their financial protection options

Continue Professional Development

• Participate in virtual training and mentorship programs
• Develop communication and leadership skills
• Stay informed on company products and services

Collaborate with a Remote Team

• Work alongside a supportive and energetic virtual team
• Attend team meetings and leadership development calls
• Grow within a positive and team-oriented culture

Why Join Us?

Company Stability & Growth

• Serving working families since 1951
• Experienced over 20% growth last year
• Recognized as an essential business
• Operates throughout the United States and Canada

Remote Work Flexibility

• 100% Work From Home
• Flexible scheduling after training
• Fully virtual company operations since 2020

Suggested Qualifications

We are looking for individuals who are:

• Strong communicators
• Comfortable using computers and virtual platforms
• Self-motivated with a strong work ethic
• Outgoing, positive, and energetic
• Organized with effective time management skills
• Interested in growth and leadership opportunities

Leadership or management experience is a plus, but not required.

What We Offer

Compensation & Benefits

• Weekly pay based on a suggested schedule for success
• Performance-based bonuses
• Residual income and renewals for long-term income potential
• Bonus structured contracts
• Health insurance reimbursement program
• Life insurance benefits
• Retirement plan opportunities

Career Growth

• Comprehensive training and mentorship
• Leadership advancement opportunities
• Positive and supportive team culture
• Long-term career development potential

Additional Information

• This is a 1099 independent contractor opportunity
• Compensation is commission-based with bonus and residual income opportunities
• Applicants must be 18 years of age or older
• Basic work equipment is required:
  • Computer or laptop
  • Reliable internet connection
  • Webcam and microphone
  • Quiet workspace
• A Life & Health Insurance License is required prior to working with clients

Interview Process

All interviews are conducted virtually through Zoom to provide safety, flexibility, and convenience for candidates across the United States and Canada.

If you are looking for a career where you can:

• Work remotely
• Help working families
• Build long-term relationships
• Grow professionally
• Create long-term income potential

we encourage you to apply today!

Important Information About This Opportunity

This is a 100% remote, independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven; this is not an hourly or salaried position.

Candidates selected to move forward should be prepared to:

• Be at least 18 years of age and legally eligible to work in the United States
• Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
• Complete required training and participate in virtual meetings
• Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
• Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense

No prior insurance experience is required. Training, mentorship, licensing guidance, and ongoing professional development are provided.

This opportunity is best suited for individuals who are self-motivated, coachable, comfortable working independently, and interested in a performance-based career with opportunities for professional growth and advancement.

American Income Life / Globe Life is committed to providing equal opportunity without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other characteristics protected by applicable law.

Specific licensing requirements, fees, compensation, and contractor terms may vary by state and will be reviewed with candidates during the hiring and onboarding process.